Privacy & cookies

Who we are

Shuffle Event Solutions Ltd is responsible for the personal information described in this notice. We are registered in England, company number 17341001, with our registered office at Unit 16, Station Road Industrial Estate, Reddish, SK5 6ND. For privacy questions or requests, email [email protected].

Information and purposes

If you contact us by email, we receive the contact details, message and any attachments you choose to send. We use this information to respond, discuss your requirements and, where applicable, prepare or deliver agreed services. Please only send personal information that is relevant to your enquiry.

Website requests may generate technical records such as IP addresses, requested pages, browser details, timestamps and errors. These support site operation, troubleshooting and security.

Our legal bases

We rely on legitimate interests to handle general business enquiries, maintain business relationships, operate the site and protect it against misuse. Where you are entering into a contract with us, we may process information to take steps at your request or perform that contract. We also process information where required by law.

Service providers and sharing

Information is handled through the services we use for website hosting and email. Google Workspace is used for business email. We share relevant information with professional advisers or authorities where needed for advice, legal obligations or the protection of legal rights.

Some providers may process information outside the UK. Where a restricted international transfer takes place, an appropriate lawful transfer arrangement is required, such as an applicable adequacy decision or contractual safeguards. Contact us for details of arrangements relevant to your information.

How long information is kept

Retention depends on the purpose and context: whether an enquiry is ongoing, whether it becomes a project, the need for business records, applicable legal requirements and any dispute. Technical information is kept for operational and security needs. We review information and delete or anonymise it when it is no longer needed. You can ask us about the retention of a particular record.

Your rights

Depending on the circumstances, you can request access to, correction or deletion of your personal information, restrict its use, object to processing based on legitimate interests, or request transfer of information where the right to portability applies. Where processing relies on consent, you may withdraw it. Contact us using the email above; we may need to verify your identity.

You can raise a concern with us or complain to the Information Commissioner’s Office, the UK data protection regulator.

Cookies and similar technologies

The current public pages do not use analytics cookies, advertising pixels or embedded social feeds. Social icons are links: the social provider’s website is contacted when you follow the link, and its own privacy and cookie practices then apply.

Simply browsing the public pages does not require cookies. You can manage stored cookies through your browser settings. We will update this notice and introduce any necessary choices before adding non-essential tracking.

Updates

We will update this notice when the site or our relevant practices change. The date at the top shows the latest revision.